Current processing time is 2-3 weeks

Shop Policies & FAQ

What is your current processing time?

We want you to get your happy mail as quickly as possible!

Our standard processing time is 2 weeks. For customs, 2-3 weeks.  In most cases, our processing time is less than this. Please visit the home page banner for our current processing times.

Do you have a tracking number for my order?

All mail sent to the U.S. is shipping via USPS First-Class Mail.  Full tracking is included. You will be provided with a tracking number once your order as shipped. Canada and International Mail is shipped untracked letter mail.

How long does shipping take?

2-4 business days delivery time for all U.S. mail.  Mail within Canada has a 5-7 business day delivery time.  International mail takes 6-12 weeks for delivery.

What is your current processing time?

We want you to get your happy mail as quickly as possible!

Our standard processing time is 2 weeks. For customs, 2-3 weeks.  In most cases, our processing time is less than this. Please visit the home page banner for our current processing times.

What type of sticker paper do you use?

We use high quality premium matte paper, which is our luxurious buttery smooth and bright white, and can be used with most pens. Our designs are vibrant and high quality.

I haven't received my order.

Once your order has been shipped, we are not responsible for any lost mail. Contact your local post office with your tracking number. 

* All items in the shop are handmade with love.  Note that sometimes colours on your screen will differ from the actual product due to varying monitors and resolutions.

* We do not offer refunds or exchanges.  However, if you have an issue with your order, please email us with your order number at info@xquisitesoul.com.